Privacy Policy

Last updated: November 10, 2026

1. Who we are and who this store serves

GreatTrip, available at greattrip.shop, is operated by Arepo LLC, a company registered in the United States. In this Privacy Policy, “GreatTrip,” “we,” “us,” and “our” refer to Arepo LLC.

GreatTrip is intended for customers in the United States. We do not target the European market or offer delivery to destinations in Europe, including the European Economic Area, the United Kingdom, and Switzerland.

This policy explains how we collect, use, disclose, and retain personal information when you visit our website, create an account, place an order, contact us, or interact with advertisements displayed on our website.

Privacy contact: support@greattrip.shop

Company correspondence address:

Arepo LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States

This correspondence address is not a product-return address. Please obtain return instructions before sending any goods.

2. Information we collect

Information you provide

Depending on how you interact with GreatTrip, we collect:

• Contact information, such as your name, email address, and telephone number.
• Billing and delivery addresses.
• Account information, such as your username and account preferences.
• Order information, including products purchased, quantities, prices, shipping selections, and order history.
• Customer-service communications, including information submitted in connection with enquiries, delivery issues, returns, refunds, or disputes.
• Reviews or other content you choose to submit, where the relevant feature is available.

Please do not send full payment-card details, passwords, or unnecessary sensitive information by email or through customer-service messages.

Information collected automatically

Our website, hosting provider, payment services, and enabled advertising services may collect technical information such as:

• IP address and approximate location derived from it.
• Browser type, device information, and operating system.
• Pages visited, referring pages, and interaction information.
• Access times, security events, and error logs.
• Cookie identifiers, session information, and advertising interactions.

The information collected depends on the services operating on the page, your browser settings, and your privacy choices.

Information received from service providers

We receive information needed to process and support transactions, including payment confirmations, transaction references, delivery updates, and fraud or dispute information from payment and fulfilment providers.

3. How we use information

We use personal information to:

• Process orders and arrange fulfilment and delivery.
• Process payments, refunds, and payment disputes.
• Create and maintain customer accounts.
• Respond to enquiries and provide customer support.
• Send order confirmations and other transactional communications.
• Maintain website functionality, including shopping-cart and login sessions.
• Detect fraud, prevent abuse, and protect the website.
• Maintain business records and meet applicable legal obligations.
• Display and measure advertisements, subject to applicable requirements and privacy choices.

Creating an account or placing an order does not, by itself, constitute consent to receive unrelated promotional emails.

4. Payments

We use Stripe to process payments. Additional payment options may be offered through Stripe where available.

Payment information is provided to the payment processor through its payment interfaces. Our store receives information needed to administer transactions, such as payment status, transaction identifiers, and limited payment-method details.

We do not store full payment-card numbers or card security codes in our WooCommerce database.

Stripe processes information for purposes including payment processing, authentication, fraud prevention, and compliance with its legal obligations. Depending on the service and processing activity, Stripe may act on our behalf or process information for its own purposes.

Read Stripe’s Privacy Policy for more information.

5. Suppliers, fulfilment, and shipping

Some products may be fulfilled by third-party suppliers, including suppliers accessed through AliExpress and our order-fulfilment tools.

To arrange your order, we disclose relevant information to the applicable supplier, fulfilment platform, carrier, or delivery provider. This may include:

• Recipient name.
• Delivery address.
• Contact details required for delivery.
• Products ordered and relevant order references.
• Information needed to resolve delivery or fulfilment issues.

Suppliers and delivery providers may be located outside the United States. Their handling of information may also be governed by their own privacy policies and legal obligations.

We do not provide suppliers with your account password or full payment-card details to fulfil an order.

6. Cookies and similar technologies

Our website uses cookies and similar technologies for essential functionality and advertising.

Essential functionality

These technologies support functions such as:

• Maintaining shopping-cart contents.
• Managing checkout sessions.
• Authenticating customer accounts.
• Protecting the website.
• Remembering applicable privacy choices.

Advertising

Advertising technologies may be used to deliver advertisements, measure their performance, limit repeated advertisements, and detect invalid activity.

Your choices

You can manage cookies through your browser settings. Blocking certain cookies may affect account login, shopping-cart functions, or checkout.

Where applicable, we provide advertising privacy choices through Google’s U.S. state privacy messaging tools. These choices allow visitors in supported U.S. states to opt out of certain advertising-related uses or disclosures of personal information.

Where displayed, select “Do Not Sell or Share My Personal Information” and follow the instructions to submit your choice.

These controls relate to Google advertising and participating advertising partners. They do not necessarily control every service used by our website.

Browser settings and third-party advertising preferences do not necessarily communicate your choices to every service or apply across all browsers and devices.

7. Google AdSense and third-party advertising

We use Google AdSense to request and display third-party advertisements when Google permits ad serving on our website.

Third-party vendors, including Google, use cookies to serve advertisements based on a user’s prior visits to this website or other websites.

Google’s advertising cookies enable Google and its partners to serve advertisements based on visits to this website and other websites on the Internet.

Depending on applicable requirements, your choices, and the advertising configuration, advertisements may be personalized or non-personalized. Non-personalized advertisements may still use cookies or similar technologies for purposes such as frequency capping, measurement, and fraud prevention.

Advertising providers may process information such as:

• IP addresses.
• Page URLs.
• Browser and device information.
• Cookie identifiers.
• Interactions with advertisements.

You can learn more or manage choices through:

• How Google uses information from sites or apps that use its services.
• Google advertising settings.
• Google’s advertising technology information.
• Industry advertising choices.

Information about participating advertising partners is available through Google’s applicable privacy-message options where provided.

Opting out of personalized advertising does not necessarily remove advertisements. Some choices apply only to the browser, device, or account in which they are made.

8. Other disclosures of information

We disclose personal information where necessary to the following categories of recipients:

• Hosting, email, website-maintenance, and security providers supporting our operations.
• Payment processors and fraud-prevention providers.
• Suppliers, fulfilment services, and shipping providers.
• Advertising providers, as described above.
• Professional advisers assisting with legal, accounting, or business matters.
• Authorities or other parties when required by law or reasonably necessary to protect legal rights, investigate fraud, or respond to valid legal requests.

Providers may act on our behalf or independently, depending on their role and the service involved.

If our business undergoes a merger, acquisition, restructuring, or asset sale, personal information may be disclosed or transferred as part of that transaction, subject to applicable requirements.

9. International processing

Although GreatTrip serves the U.S. market, some business operations and service providers are located outside the United States.

Arepo LLC is registered in the United States, and the business is managed from Georgia, the country. Our suppliers, hosting and technology providers, payment services, and advertising partners may process information in additional countries.

Those countries may have different data-protection laws from your state or country.

You may contact us for information about the recipients, locations, and safeguards relevant to the processing of your information.

10. How long we keep information

We retain information for the purposes described in this policy, taking account of legal, accounting, tax, fraud-prevention, and dispute-resolution requirements.

Our current retention arrangements are:

Account information

Inactive customer accounts are scheduled for deletion after 24 months without a login or new order, subject to the applicable account-cleanup rules.

Necessary transaction records may be retained separately after an account is deleted.

Order, payment, and refund records

Pending, failed, and cancelled orders are scheduled to be moved to Trash after six months under our store’s cleanup settings.

Completed orders, refunded orders, and associated payment records do not currently have an automatic deletion period configured in our store. We retain these records as needed for accounting, tax, refunds, dispute resolution, fraud prevention, and other applicable legal obligations, and review their continued retention.

Moving an order to Trash does not necessarily immediately erase all associated information or copies held elsewhere.

Customer-support communications

We retain customer-support communications for as long as needed to handle the enquiry and any related follow-up, refund, complaint, or dispute.

Communications providing necessary transaction or legal evidence may be retained with the relevant business records. We have not currently established a fixed automatic deletion period for support communications.

Technical and security logs

Retention periods vary by the website service, plugin, or hosting provider generating the logs.

We use these records for troubleshooting, security, and fraud prevention. Relevant records may be preserved longer when needed to investigate an incident or address a legal claim.

Backups

Personal information may remain in backup copies after removal from the live website.

Backup retention depends on the backup system and hosting provider. We have not currently established a single deletion period covering all backup copies.

Backups are maintained for recovery purposes. If a backup is restored, relevant deletion decisions must be reapplied.

Records held by other providers

Deleting an account does not necessarily require deletion of transaction records we must retain.

Independent service providers may retain information under their own privacy policies and legal obligations. Our website’s retention settings do not determine how long Stripe, suppliers, or other independent providers retain their own records.

11. Grounds for processing information

Where applicable law requires a legal basis, the relevant basis depends on the activity. This may include:

• Performing a contract or taking steps you request before entering a contract, such as processing an order.
• Meeting legal obligations, including applicable recordkeeping requirements.
• Legitimate interests, where recognized by applicable law, such as protecting the store, preventing fraud, and resolving customer enquiries.
• Consent, where required for advertising technologies or other optional processing.

Where processing relies on consent, you may withdraw it through the relevant control or by contacting us. Withdrawal does not affect processing lawfully carried out before withdrawal.

12. Your privacy rights

Depending on your state of residence and whether applicable privacy laws cover our business, you may have rights to:

• Request information about our collection, use, and disclosure of your personal information.
• Access or obtain a copy of your personal information.
• Correct inaccurate information.
• Request deletion.
• Opt out of certain targeted advertising.
• Opt out of disclosures classified as a “sale” or “sharing” of personal information.
• Appeal a decision concerning a privacy request, where applicable.

These rights are subject to applicable conditions and exceptions.

To submit a privacy request, contact support@greattrip.shop.

Advertising opt-outs

Advertising-related disclosures may be classified as a “sale” or “sharing” under certain state laws even when no money is exchanged.

Where available, use the advertising privacy controls displayed on our website to submit your choice to Google and participating advertising partners. You may also contact us using the details above.

These controls do not necessarily apply to every service used by our website.

We do not require you to create an account to submit an advertising opt-out request.

Verification and authorized agents

Where appropriate and legally permitted, we may need to verify your identity before fulfilling certain requests. Verification requirements depend on the request; we do not require identity verification where applicable law prohibits it.

Authorized agents may submit requests on your behalf where permitted by applicable law. We may request proof of authorization and, where appropriate and legally permitted, confirmation from you.

Appeals

If we decline a privacy request, you may request a review by contacting us with the subject line “Privacy request appeal.”

Please identify your original request and explain why you believe the decision should be reconsidered.

We will respond within the timeframe required by applicable law and provide information about further complaint options where required.

Browser-based opt-out signals

Where applicable law requires us to recognize browser-based opt-out preference signals, such as Global Privacy Control, we treat valid signals as opt-out requests for the processing they cover.

These signals generally apply to the browser or device sending them and may not extend to other browsers, devices, or independently operated third-party services.

Non-discrimination

We will not unlawfully discriminate against you for exercising applicable privacy rights.

13. Security

We use reasonable measures intended to protect personal information. No website, storage system, or method of transmission is completely secure.

Please protect your account credentials and notify us if you suspect unauthorized access to your account.

14. Children

GreatTrip is a general-audience shopping website and is not directed to children under 13.

Children should not provide personal information through the website without any authorization required by applicable law.

If you believe a child has provided personal information in circumstances requiring parental authorization, contact us so we can investigate and take appropriate action.

15. External websites

Advertisements and product or service links may take you to third-party websites.

This policy does not govern those websites. Review their privacy policies before providing personal information.

16. Changes to this policy

We may update this policy when our services, providers, or legal obligations change. The date at the beginning identifies the latest revision.

Where required, we will provide additional notice of significant changes.

17. Contact

For privacy questions or requests, contact:

Arepo LLC, operator of GreatTrip
Website: greattrip.shop
Email: support@greattrip.shop

Company correspondence address:

1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States

For general contact and refund instructions, please refer to the FAQ page on our website. Do not send product returns to the correspondence address without obtaining return instructions.